Home/Engagement Models
Here is the model we'd choose, and why.
Engagement models cut across every lifecycle stage. SRKay gives senior attention and model-agnostic advice — not a fixed package — across all of them.
Case in point
A Fortune 500 US insurer's digital GCC launched in Pune in under four months — operating costs reduced by 40% once the centre was live.
Family 01
The BOT family
Build-Operate-Transfer, with the plus sign doing the differentiating — never a new acronym.
BOT
SRKay builds and operates the centre, then transfers it fully to the client's team on agreed terms.
BOT+Train
The transfer includes a structured training programme, so the client's team is ready to run it from day one.
BOT+Service
SRKay stays on for defined managed services after transfer, rather than a clean hand-off.
BOT+Transform
Transfer is paired with an AI-led transformation programme, so the client inherits a centre already being modernised.
Family 02
Hybrid & flexible models
For clients whose entry constraints don't fit a standard BOT timeline.
EOR — Employer of Record
SRKay employs the team on the client's behalf while the client's own entity is still being set up, or isn't planned at all.
Joint Venture
A shared entity structure for clients who want a local partner with skin in the game, not just a vendor.
BOT+ABO
A BOT structure combined with Assisted Build-Out, for clients who want SRKay's operating support alongside full entity ownership from day one.
Assisted Build-Out (GCC-as-a-Service) and Wholly Owned GCC Enablement are the two ownership paths inside the Build stage — see how Build works.
Timeline
120 days to operations.
The pace a typical BOT engagement moves at — set by the client's business case, not by ours.
Advise — Weeks 1–3
Feasibility, location scoring and a cost model tailored to the client's function.
Entity & setup — Weeks 4–10
Incorporation, compliance filings and site fit-out, run in parallel with the core technology stack.
Talent — Weeks 8–16
Leadership hires first, then structured bulk hiring against a role-by-role org design.
Operate — Week 16+
Managed IT, HR, finance and compliance come online; the centre starts delivering against its roadmap.
Transfer — Month 12+
Full governance transfer to the client's team, on transfer terms fixed in the build contract — or SRKay stays on as the managed partner.
Say this, not that
Recommend. Don't hedge.
"Here is the model we would choose, and why."
Not: "We offer a range of flexible models." A specific recommendation, with the reasoning shown.
"Operational in 120 days, with your entity and your people."
Not: "World-class, cutting-edge GCC solutions." Specific outcomes, named timelines, real numbers.